Support

Need a hand with Petalphone? The quickest option is email.

Full Garden did not unlock

Check that the phone is online.
Open Petalphone Settings.
Tap Restore purchase.
Make sure the phone uses the same Apple ID or Google account that made the purchase.

Restoring does not charge you again. If it still does not work, email us with your phone model, operating system version, and a screenshot of the message. Do not send card or bank details.

Game history

Finished games and custom decks are stored only on the phone. They do not move automatically to a new device. You can remove them with Delete local game data in Settings.

When you write to us

Please include the app version, device model, and a short description of what happened. Support email is ridamelkaouiofficial@gmail.com.